Terms of Service

• You must be at least 18 and able to enter into a contract to use the service.
• You sign in with a one-time code sent to your email or with Google. Keep access to that email or Google account secure; you are responsible for what happens under your account.
• Give us accurate account information, and tell us promptly at hello@relaypdm.com if you think someone else has used your account.
• An organization’s owners and admins decide who may join it and what role each person has, and they can remove members.

You agree not to:

• use the service to break the law or to infringe anyone’s rights;
• upload data you have no right to use, or personal data you have no lawful basis to share with us;
• try to access another organization’s data, or probe, scan or test the service’s security without our written permission;
• interfere with the service, overload it, or send malware or spam through it;
• copy, resell or reverse engineer the service, except where the law lets you despite this restriction.

We may suspend an account that breaks these rules. Where we reasonably can, we will tell you first and give you a chance to fix the problem.

The data you and your team enter into RelayPDM is yours. You give us permission to host, copy and process it only as needed to provide and secure the service, and as described in our Privacy Policy. We do not sell it.

You are responsible for the data you enter, including having the right to enter it. You can export your partners, referrals and audit log from inside the product, and you can ask us to delete your data as the Privacy Policy describes.

RelayPDM, including its software, design and name, belongs to us and our licensors. We give you a limited, non-exclusive, non-transferable right to use the service under these terms for as long as your account is open. If you send us feedback, we may use it without obligation to you.

We may change or remove features. If a change materially reduces what you are paying for, we will tell you in advance.

Fees, if any, are the ones we agree with you in writing when you sign up or in your order. [FEES AND BILLING TERMS]

You can stop using the service and ask us to close your account at any time. We may suspend or close an account that seriously or repeatedly breaks these terms, or if we stop offering the service; if we stop offering it, we will give you reasonable notice.

When an account closes, your right to use the service ends. You can ask for an export of your data before closure, and we delete it afterwards as the Privacy Policy describes. The sections of these terms that by their nature should continue (your data, disclaimers, limitation of liability, governing law) continue after termination.

The service is provided “as is” and “as available”. To the fullest extent the law allows, we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose and non-infringement. We do not promise that the service will be uninterrupted or error-free. Scores, figures and reports in RelayPDM are calculated from the data you enter; you are responsible for the decisions you make with them.

To the fullest extent the law allows, RelayPDM will not be liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data or goodwill, arising from or related to the service or these terms.

Our total liability for all claims arising from or related to the service or these terms is limited to the greater of the amount you paid us for the service in the 12 months before the claim arose and [LIABILITY CAP MINIMUM]. Nothing in these terms limits liability that cannot be limited by law.

These terms are governed by the laws of [GOVERNING LAW], without regard to its conflict of laws rules. Any dispute will be brought exclusively in the courts of [VENUE], and both of us accept the jurisdiction of those courts.

We may update these terms. We will post the new version here and update the effective date at the top; if the change is significant, we will tell account holders by email before it takes effect. If you keep using the service after a change takes effect, you accept the new terms.

These terms, with the Privacy Policy, are the whole agreement between us about the service. If a court finds part of them unenforceable, the rest still applies. If we do not enforce a term, that is not a waiver of it. You may not transfer these terms without our consent; we may transfer them as part of a merger or sale of the business.

Questions about these terms: hello@relaypdm.com.

[LEGAL ENTITY NAME]
[MAILING ADDRESS]